FBB Automation is resolutely focused on the satisfaction of its customers. Delivering a product on time that meets our customers' expectations, respecting our commitments, being proactive and innovative, maximizing the efficiency of our processes and eliminating the risk of error must be the keys to success for us in our markets. To achieve this, we must drive the company through Quality.

This program is divided into Three Strong Axes and aims to:

• Satisfy our Customers :
  By maintaining real communication with our customers based on listening to and understanding their needs.By offering them skills adapted to their business, as well as innovative solutions to provide them with productivity gains.

• Maintain a policy of continuous improvement :
  By implementing the necessary corrective, curative and preventive actions, and by verifying their effectiveness. By looking for all the means to improve ourselves permanently. By developing communication with staff as well as necessary training to enable it to fully satisfy our customers. By developing our Quality system.

• Continue to develop our competitiveness :
  By being demanding in the choice of our certified suppliers and selected for the quality, recognized and constantly improving, of their products. By being present on more and more markets, demanding and competitive in terms of Quality, both in France, in Europe, in the USA, in South America.

The FBB Automation Quality system is placed under the responsibility of the Quality manager who is my representative in terms of Quality.
The Management team undertakes, under my authority, to apply, enforce and continually improve our Quality system in the various activities in accordance with our Quality manual.